All your GE tools and applications in one place, with one login.
In My Dashboard you can:
- Access your TILs
- Access your outage and repair reports
- Download technical manuals
- Get in touch with your GE team
My Power Parts Store
Your online parts resource to support and maintain your GE generators, gas, and steam turbines.
At My Power Parts Store you can:
- View real-time parts availability and pricing
- Request quotes online and view all open quotations
- Order parts and track fulfillment status
Be prepared—with our range of proactive power plant outage planning tools
Our teams can work with you to create an integrated plan, including processes, outage planning meetings, resources, parts, and repairs. Our power plant outage services are also combined with our SmartOutage software, which can provide you real-time data, along with planning and collaboration tools that puts us to work for you, any time—and anywhere.
GE offers Product Service Engineering support to answer technical questions regarding operation and maintenance issues during planned and unplanned outages when GE is on site. Using noninvasive evaluation tools and analytics up to a year before your plant outage, your team arrives onsite fully prepared, which makes for fewer surprises and a more efficient use of your outage time.
Be confident—with our quality parts and services
Our comprehensive validation puts our parts through extensive analysis, testing, and monitoring at the raw material, component, and system level to ensure that parts meet GE’s design criteria and integrate with the total system. Rigorous process audits and supplier qualifications mean you can rest assured that your parts meet GE’s demanding quality standards. And as the OEM, we know your machine—back to the day it was built.
By choosing GE as your power plant outage contractor, you don’t just get a new part. You get genuine OEM-designed and manufactured parts that come with the confidence and expertise of over 100 years of turbine generator experience.
Be agile—with our expedited downtime and faster outage services
Your field technicians are backed by a global network of technical, repair, and analytics experts to make the most of your planned outage time and respond quickly to unplanned events. Because our specialty technicians and craftsmen can do more of the work onsite, you can better manage your schedule more closely and minimize the uncertainty of shipping components to repair shops.
Be assured—that your equipment is being serviced by a trusted professional
Power plant outage safety is also a top priority. As a GE customer, you can call on people you know and trust to extend the life and improve the reliability of your plant. Our FieldCore field service engineers bring both their best practice expertise from the world’s largest global fleet to yours, as well as GE’s impressive plant outage safety record. Every on-site event is meticulously planned and monitored to ensure the safety of people, the plant, and the environment. We’ve received approximately 120 awards and recognitions globally from customers and government agencies, and take pride in providing solutions you can depend on.