Product Support

Business Industrial Product Services Support

Factory Direct Expertise to Support Your Products

Great products are only as good as the people standing behind them. Our globally located customer service representatives are on-call 24x7 to help address your needs.

 

Product Support

Bently Nevada™ Hardware and Software Products

Bently Nevada - System 1 - Optimization and Diagnostic Software:
If you need to return a product for repair or test, obtain a metrology certification, an upgrade or a modification to a product, please use the following forms.

Credit Return Form
If you need a credit return, use the Credit Return form.
Product Repairs
Contact our Product Repair Staff at:
+1 775-215-1259 or
Toll-free in the US +1 800 227-5514
Technical Support
Contact our Technical Support Staff Call +1 775 215-1818 or
Toll-free in US +1 800 488-1915
Fax +1 775-215-2890
Or e-mail us at techsupport@ge.com
Customer Service Form
If you need a quick response to a question or concern that cannot be handled by using the Product Repair or Technical Support forms, please use this form to tell us. US Customers:
Phone: 800-374-1845
Fax: 800-662-6785

Canada Customers:
Phone: 877-238-8808

Technical Support Agreement Registration Form
Much of our technical information, including downloads of software updates, product manuals and other valuable information is available to our customers by logging in using a TSA number.
Control Solutions Hardware and Software
Contact our technical Support Staff:
Call +1 970 461-5201 or
Toll-free in the US +1 800 835-5182
Email: energy.controlsolutions@ge.com

Reuter Stokes Measurement Solutions
Reuter Stokes Measurement Solutions Services
Contact our Technical Support Staff:
Call +1 330 425-3755
Email: rsweb@ge.com

Oil & Gas Exploration & Production Services
With a full range of support available to meet your individual needs, GE has more than 30 years of experience providing exploration & production experience. Contact us today to improve the effectiveness of your downhole drilling design, operation and and maintenance.