Reuter Stokes Measurement Solutions Product Repair Form

Use this form when requesting a Return Material Authorization (RMA) number for product returns (Warranty, non-warranty and calibration).

This form will directly submit your request for a RMA number to a Reuter Stokes Customer Service Representative. Please do not return any equipment until a Customer Service Representative generates and sends a RMA confirmation to the requestor. The return of any product without a RMA authorization will result in delays and/or the immediate return of the material.

To contact a Reuter Stokes Customer Service Representative call 1-330-425-3755 (US).

Notes:
  • All returns identified as non-warranty items are subject to a $500 (US Dollar) minimum charge for each evaluation.
  • Failure to respond to a repair quote within 60 days will result in product being returned as-is.
  • Warranty returns must be returned in the same condition as they were purchased. Failure to return items with all original assemblies, components and/or parts may result in rejection of the warranty claim.
  • Service and shipping charges to and from Reuter Stokes are the sole responsibility of the customer.
*Indicates a required field
*Has the equipment you wish to return been in a nuclear facility: YES NO
Customer Information:
*Customer Name:  
 
*Ship to Address:  
*Bill to Address (check here if it is same as the ship to address):
 
Requestor Information:
*Name:  
*Email Address:  
*Phone Number:  
Technical Contact Information:
 
 
 
Customer Return Information:
* When do you need your equipment returned to you?   Date (mm/dd/yyyy) :
Note: Reuter Stokes will make every reasonable effort to meet your delivery needs, but does not guarantee return of repairs on the date specified above.
*Requested Service Type:  
Note: Warranty and Credit Status will be determined upon receipt

Please enter the Part Number, Serial Number, Customer Part Number, Return Reason and Additional Comments in the fields below. Include entire part number and serial number. Serial numbers are required to determine warranty status. Multiple part numbers and quantities can be sent on the same RMA.
  GE Part# GE Serial# Customer
Part Number		 Return Reason Additional Comments /
Environmental Variables
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Please list part number and quantity of non-serialized parts:

  Part# Qty Return Reason Additional Comments /
Environmental Variables

Customer Tracking Information:
 
 
 
 

Submission of information via this form is subject to GE’s Privacy Policy and Terms of Use. By clicking the “Submit” button below, you indicate your consent to those terms.

Your RMA request will be processed in one business day.

NOTE: If you have any additional documentation that will assist the service of your product please email it to rsweb@ge.com and reference the RMA# issued in the subject of the email.

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