Credit Return Form

Use this form when Requesting a Credit Return Material Authorization (RMA) Number

This form will submit a request for an RMA#. Please do not return any equipment until we generate your RMA# and send it to you. An RMA number must be assigned before any material is returned to the Product Repair Department.

To contact our product repair team directly:
Phone: 1-800-227-5514 or 1-775-215-1259
Email: usarepair@ge.com
European Phone: +36 27 565 041

Please ensure that this RMA is in accordance with the following credit return criteria. If you are unsure, complete the form for assistance.

  • No custom or modified product.
  • Six months from date of invoice.
  • Must be unused and in the original package.
  • Stock standards and software only.
  • Only one sales order per RMA allowed
  • 25% minimum restocking fee.
  • 25% minimum restocking fee for BN Project Returns(Material from projects are only eligible 6 months from delivery and must be stock standards.)
*indicates required field
Customer Information
* Please Select a Region
Click here if the Customer details are same as the above.
* Customer Name
* Customer Address
* Customer Email Address
* Customer Phone Number
* Contact Name and Phone Number
* Contact Email Address
* Original Sales Order
Equipment to be Returned

Complete Part and Serial Numbers
(include all applicable dash numbers i.e. 330100-50-00 NOT 330100). Multiple different parts can be sent on the same RMA number.
NOTE: For more than 10 Part/Serial Numbers, please use the Comments field below to list the additional items.
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