Technical Support

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Technical support is available for all of our products for those covered by a standard support and maintenance agreement with GE.

Please consult the following online support to help resolve your issues:

Technical Support Contact Information

Most GateCycle software technical support is provided from the Minden, Nevada office at (800) 488-1915 (option 1) or (775) 215-1818.

European customers can call our Austrian office at +43 316 674422. Additional international support may be available through your reseller.

You can also email support questions to GateCycle.license@ps.ge.com for installation and licensing issues or GateCycle.support@ps.ge.com for other support issues. From inside GateCycle software, you can select the command 'Mail Tech Support' under the Help menu or 'Send Model' under the File menu.

For sales support or questions, contact the Minden, Nevada office at (775) 782-3611 (ask for GateCycle), or email GateCycle@ps.ge.com.

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